VOLUNTEER BY DAY

Please report to the volunteer check-in area at the Trail Hero Music Fest Will Call on the dates and times provided in your schedule. We recommend arriving a bit early to allow time to find parking, get registered and to familiarize yourself with the festival grounds.

Friday Before Event

Saturday Before Event

Sunday Before Event

• Registration/Will Call Trailer at Fairgrounds - Brandi Klein / Jeff Miller

Monday Golf & Kick Off Party 

• AM Site Set Up - Legacy Park Fairgrounds (8am)
• AM Golf - Sand Hollow Golf Driving Range (8am)
• PM Golf - Sand Hollow Grille (3pm)
• PM Site Set Up - Legacy Park Fairgrounds (3pm)
• PM Mech Trailer - Sand Hollow Resort Rock Bowl (2pm)

Tues Sept 29 - Sat Oct 3

• Registration/Will Call Trailer at Fairgrounds - Brandi Klein / Jeff Miller
  • Thurs - Sat - STAFF Shirt Pick Up (Volunteer Coordinator) 

Sun Oct 4 - Site Clean Up Fairgrounds 

• Al Drachman / Rich Klein - Red Trail Hero Semi 

Our volunteers help with various tasks, including assisting with guest services, distributing promotional materials, providing information to attendees, and helping with setup and cleanup. 

Your specific role and schedule will be communicated during the orientation and in an email from our Volunteer Manager. Contact listed above under Main Contacts. 

Depending on which days and tasks you signed up for, here is a list of the events you’ll be helping with:

• Saturday Sept 26 & Sunday Sept 27 - THMF Venue Set Up 
• Monday Sept 28 - Charity Golf Tournament at the Resort & Kick Off Party at the Rock Bowl
• Tuesday Sept 29 - THMF Venue Set Up / Will Call 
• Wednesday Sept 30- THMF Venue Set Up / Drive In Move on the Big Screens 
• Thursday Oct 1st - Saturday Oct 3rd - THMF Venue Set Up / Will Call  / THMF Show 
• Sunday Oct 4th - Venue Clean Up & Breakdown

You will receive an email from our Volunteer Manager the week of Sept 18th. 

Based on the form you submitted and the date/times you requested. We will organize a schedule based on the times and dates you signed up for and the tasks you requested to help with. 

Please let us know if you have any questions!

If you have any questions regarding the schedule you received on September 13th or after, please contact

Volunteer Coordinator (Number and Email at the top of the page)

Our volunteers help with various tasks, including assisting with guest services, distributing promotional materials, providing information to attendees, and helping with setup and cleanup. 

Your specific role and schedule will be communicated during the orientation and in an email from our Volunteer Coordinator (Number at top of page)

Trail Hero has an APP! This will keep you informed of all the activities during the week of the event. This app has been deemed mandatory for participants to download by the state. There is now tracking or other crap, it is the same app that we have used for 5 years and just gives us the chance to notify all of our participants of any changes in the event by using push notifications. We ask that you download it to help us with this. To find the app Follow this link: https://my.yapp.us/TRAILHERO

Please use the form at the top of this page. 

Will Call & Volunteer Manager - 

Volunteer Coordinator: Terri Stump 530-334-3315

• Box Office / Ticket Pick Up
• Checking Wristbands/Tickets

Vendor Show Site Manager - Jeff Miller 303-909-2557

Music Fest Site Manager - Al Drachman altrailherofest@gmail.com

• Site Set Up/Site Tear Down
• Simple Site Clean Up
• Signage Hanging & Installation
• Installing Stringer Pendant

Security Manager - TBD

• Front Stage Security
• Entry/Gate Security
• Setting up Barricades
• Parking Assistance

Merch Manager - Kira 435-680-8860

• Merchandise Sales Assistant

Stage Manager - Darillyn darillyn@libertyentertainment.live

• Production
• Stage Manager
• Lighting Assistance

Depending on which days and tasks you signed up for, here is a list of the events you’ll be helping with:

• Saturday Sept 26 & Sunday Sept 27 - THMF Venue Set Up 
• Monday Sept 28 - Charity Golf Tournament at the Resort & Kick Off Party at the Rock Bowl
• Tuesday Sept 29 - THMF Venue Set Up / Will Call 
• Wednesday Sept 30- THMF Venue Set Up / Drive In Move on the Big Screens 
• Thursday Oct 1st - Saturday Oct 3rd - THMF Venue Set Up / Will Call  / THMF Show 
• Sunday Oct 4th - Venue Clean Up & Breakdown

You will receive an email from our Volunteer Manager the second week of September. 

Based on the form you submitted and the date/times you requested. We will organize a schedule based on the times and dates you signed up for and the tasks you requested to help with. 

Please let us know if you have any questions!

If you have any questions regarding the schedule you received on September 18th or after, please contact the Volunteer Coordinator (Contact at top of page)

FREE TICKET FOR VOLUNTEERING

The Volunteer Manager will be emailing you a promo-code for your FREE ticket with your approved Volunteer schedule by the second week of September.
 

FREE TICKET LEVEL:

Volunteer 1 Day: One FREE 1-Day GA Ticket $30 

Volunteer 3 Days: One FREE 3-Day GA Ticket to the Music Fest worth $50

Volunteer More than 3 days: One FREE 3-Day VIP Ticket to the Music Fest worth $150

Volunteer More than 6 days: One FREE 3-Day Platinum Ticket to the Music Fest worth $175

We would like to offer your friends and family 50% off tickets so they can come see you in action or join you on your days/shifts off. Please share this coupon code ONLY with your friends and family. If the code is abused it will be shut down for all volunteers. “VOL50OFF”

Only volunteers that work on the Trail Hero Music Fest days receive a FREE Volunteer T-Shirt. If you were only able to volunteer the days before show day, please check back with us on Saturday evening to see if we have extra shirts for you!   

• Thursday-Sat - STAFF Shirt Pick Up

Volunteer Coordinator: Contact at top of page. 

While supplies last. Volunteers that help out during the music festival hours receive a free t-shirt. Depending on the supplies, volunteers on other days will receive a shirt. 

Please dress comfortably and appropriately for an outdoor event. 

We recommend wearing closed-toed shoes and dressing in layers, as weather conditions can change throughout the day. Don't forget to bring sunscreen, a hat, and a reusable water bottle to stay hydrated. 

Most volunteer shifts are around 4-8 hours long. You'll have the opportunity to take short breaks during your shift. We want you to enjoy the festival too, so after your shift, you're welcome to explore the festival grounds and catch some performances. Most of you have signed up for the hours that fit your schedule the best. Depending on the amount of shifts/days you’ve signed up for, you will receive a credential for the level of involvement. The more you volunteer the higher credential level you receive.

Our volunteers help with various tasks, including assisting with guest services, distributing promotional materials, providing information to attendees, and helping with setup and cleanup. 

Your specific role and schedule will be communicated during the orientation and in an email from our Volunteer Coordinator (Contact at top of page)

• Step 1: In the case of an emergency please call 911 immediately. 
• Step 2: Call your team lead 

Volunteer Coordinator: Terri Stump 530-334-3315

Music Fest Site Manager: Al - 530-448-7641

Vendor Show Site Manager: Jeff - 303-909-2557

Security Manager: TBD 

We will also have Trail Hero Medical Staff/First Responders on-site at the event that can be notified by your lead or Rich Klein. 

Trail Hero has an APP! This will keep you informed of all the activities during the week of the event. This app has been deemed mandatory for participants to download by the state. There is now tracking or other crap, it is the same app that we have used for 5 years and just gives us the chance to notify all of our participants of any changes in the event by using push notifications. We ask that you download it to help us with this. To find the app Follow this link: https://my.yapp.us/TRAILHERO

Please use the form at the top of this page.

CLICK HERE FOR VOLUNTEER FORM

Will Call & Volunteer Manager - 

Volunteer Coordinator: Terri Stump 530-334-3315

• Will Call / Ticket Pick Up
• Checking Wristbands/Tickets

Vendor Show Site Manager: Jeff - 303-909-2557

Music Fest Site Manager - Al Drachman altrailherofest@gmail.com

• Site Set Up/Site Tear Down
• Simple Site Clean Up
• Signage Hanging & Installation
• Installing Stringer Pendant

Security Manager - TBD

• Front Stage Security
• Entry/Gate Security
• Setting up Barricades
• Parking Assistance

Merch Manager - Kira 435-680-8860

• Merchandise Sales Assistant

Stage Manager - Darillyn darillyn@libertyentertainment.live

• Production
• Stage Manager
• Lighting Assistance

Depending on which days and tasks you signed up for, here is a list of the events you’ll be helping with:

• Saturday Sept 26 & Sunday Sept 27 - THMF Venue Set Up 
• Monday Sept 28 - Charity Golf Tournament at the Resort & Kick Off Party at the Rock Bowl
• Tuesday Sept 29 - THMF Venue Set Up / Will Call 
• Wednesday Sept 30- THMF Venue Set Up / Drive In Move on the Big Screens 
• Thursday Oct 1st - Saturday Oct 3rd - THMF Venue Set Up / Will Call  / THMF Show 
• Sunday Oct 4th - Venue Clean Up & Breakdown

You will receive an email from our Volunteer Manager the second week of September. 

Based on the form you submitted and the date/times you requested. We will organize a schedule based on the times and dates you signed up for and the tasks you requested to help with. 

Please let us know if you have any questions!

You will receive an email from our Volunteer Manager the second week of September or after, please contact th Volunteer coordinator.

FREE TICKET FOR VOLUNTEERING

THIS WILL BE YOUR FREE PASS INTO THE PARK

The Volunteer Coordinator will be emailing you a promo-code for your FREE ticket with your approved Volunteer schedule by the second week of September.  
 

FREE TICKET LEVEL:

Volunteer 1 Day: One FREE 1-Day GA Ticket $30 

Volunteer 3 Days: One FREE 3-Day GA Ticket to the Music Fest worth $50

Volunteer More than 3 days: One FREE 3-Day VIP Ticket to the Music Fest worth $150

Volunteer More than 6 days: One FREE 3-Day Platinum Ticket to the Music Fest worth $175

We would like to offer your friends and family 50% off tickets so they can come see you in action or join you on your days/shifts off. Please share this coupon code ONLY with your friends and family. If the code is abused it will be shut down for all volunteers. “VOL50OFF”

Only volunteers that work on the Trail Hero Music Fest days receive a FREE Volunteer T-Shirt. If you were only able to volunteer the days before show day, please check back with us on Saturday evening to see if we have extra shirts for you!   

• Thursday - Saturday - Will Call - Stephanie Cunningham 801-455-9650 - STAFF Shirt Pick Up

While supplies last. Volunteers that help out during the music festival hours receive a free t-shirt. Depending on the supplies, volunteers on other days will receive a shirt. 

Please dress comfortably and appropriately for an outdoor event. 

We recommend wearing closed-toed shoes and dressing in layers, as weather conditions can change throughout the day. Don't forget to bring sunscreen, a hat, and a reusable water bottle to stay hydrated. Bag coolers (soft coolers holding 12 drinks) are allowed inside the venue as well. Feel free to bring food and drinks.

Most volunteer shifts are around 4 hours long. You'll have the opportunity to take short breaks during your shift. We want you to enjoy the festival too, so after your shift, you're welcome to explore the festival grounds and catch some performances. Most of you have signed up for the hours that fit your schedule the best. Depending on the amount of shifts/days you’ve signed up for, you will receive a credential for the level of involvement. The more you volunteer the higher credential level you receive.

Our volunteers help with various tasks, including assisting with guest services, distributing promotional materials, providing information to attendees, and helping with setup and cleanup. 

Your specific role and schedule will be communicated during the orientation and in an email from our Volunteer Manager, Stephanie Cunningham 801-455-9650

• Step 1: In the case of an emergency please call 911 immediately. 
• Step 2: Call your team lead 

Volunteer Coordinator: Terri Stump 530-334-3315

Music Fest Site Manager: Al - 530-448-7641

Vendor Show Site Manager: Jeff - 303-909-2557

Security Manager: TBD

We will also have Trail Hero Medical Staff/First Responders on-site at the event that can be notified by your lead or Rich Klien. 

Trail Hero has an APP! This will keep you informed of all the activities during the week of the event. This app has been deemed mandatory for participants to download by the state. There is now tracking or other crap, it is the same app that we have used for 5 years and just gives us the chance to notify all of our participants of any changes in the event by using push notifications. We ask that you download it to help us with this. To find the app Follow this link: https://my.yapp.us/TRAILHERO