TRAIL HERO X MAY 9-10 | TRAIL HERO SEPT 29-OCT | CAMP TRAIL HERO NEXT MAR 25-29

TRAIL HERO MUSIC FEST
TRAIL HERO MUSIC FEST
  • HOME
  • STORE
  • ENTERTAINMENT
    • BEER GARDEN
    • ENTERTAINMENT
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    • FREE VENDOR SHOW
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    • THINGS TO DO
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    • KICK OFF PARTY
    • CAMPING
    • FOOD VENDORS
    • OFFROAD CAR SHOW
    • TRAIL HERO SCAVENGER HUNT
  • OFF-ROADING
    • CAMP TRAIL HERO
    • MOVIE ON THE ROCKS
    • OFFROADING
    • TEAM AMERICA
    • TRAIL HERO EXPEDITIONS
    • TRAIL HERO X
    • TRAILER PARKING
    • VENDOR SHOW
    • YAMAHA UTV TOWN
  • GET INVOLVED
    • EVENT SCHEDULE
    • VENDOR SPONSOR LIST
    • VENDORS
    • SPONSORS
    • CHARITY INVOLVMENT
    • STAFF APPRECIATION PARTY
    • VOLUNTEER
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  • MORE
    • CONTACT US
    • THMF FAQs
    • NEWS
  • More
    • HOME
    • STORE
    • ENTERTAINMENT
      • BEER GARDEN
      • ENTERTAINMENT
      • MUSIC FEST
      • FREE VENDOR SHOW
      • TRAIL HERO GO
      • THINGS TO DO
      • CHARITY GOLF
      • KICK OFF PARTY
      • CAMPING
      • FOOD VENDORS
      • OFFROAD CAR SHOW
      • TRAIL HERO SCAVENGER HUNT
    • OFF-ROADING
      • CAMP TRAIL HERO
      • MOVIE ON THE ROCKS
      • OFFROADING
      • TEAM AMERICA
      • TRAIL HERO EXPEDITIONS
      • TRAIL HERO X
      • TRAILER PARKING
      • VENDOR SHOW
      • YAMAHA UTV TOWN
    • GET INVOLVED
      • EVENT SCHEDULE
      • VENDOR SPONSOR LIST
      • VENDORS
      • SPONSORS
      • CHARITY INVOLVMENT
      • STAFF APPRECIATION PARTY
      • VOLUNTEER
      • PRINT & WEB MEDIA
    • MORE
      • CONTACT US
      • THMF FAQs
      • NEWS
BUY TICKETS
  • HOME
  • STORE
  • ENTERTAINMENT
    • BEER GARDEN
    • ENTERTAINMENT
    • MUSIC FEST
    • FREE VENDOR SHOW
    • TRAIL HERO GO
    • THINGS TO DO
    • CHARITY GOLF
    • KICK OFF PARTY
    • CAMPING
    • FOOD VENDORS
    • OFFROAD CAR SHOW
    • TRAIL HERO SCAVENGER HUNT
  • OFF-ROADING
    • CAMP TRAIL HERO
    • MOVIE ON THE ROCKS
    • OFFROADING
    • TEAM AMERICA
    • TRAIL HERO EXPEDITIONS
    • TRAIL HERO X
    • TRAILER PARKING
    • VENDOR SHOW
    • YAMAHA UTV TOWN
  • GET INVOLVED
    • EVENT SCHEDULE
    • VENDOR SPONSOR LIST
    • VENDORS
    • SPONSORS
    • CHARITY INVOLVMENT
    • STAFF APPRECIATION PARTY
    • VOLUNTEER
    • PRINT & WEB MEDIA
  • MORE
    • CONTACT US
    • THMF FAQs
    • NEWS
BUY TICKETS

VOLUNTEER BY DAY

FRI, SAT, SUN SEPT 26-28 - SET UPMONDAY SEPT 29 - SET UP, GOLF, KICK OFFTUESDAY SEPT 30 - SET UP, STAFF PARTYWEDNESDAY OCT 1 - SET UP, GALATHURSDAY OCT 2 - VENDOR SHOW, MUSIC FEST, PARKING, SECUIRTYFRIDAY OCT 3 - VENDOR SHOW, MUSIC FEST, PARKING, SECURITYSATURDAY OCT 4 - VENDOR SHOW, MUSIC FEST, PARKING, SECURITYSUNDAY OCT 5 - CLEAN UP, BREAKDOWN

YOU'RE INVITED!

THANKS TO PECAN VALLEY RESORT

STAFF, GUIDES, & VOLUNTEERS - YOU'RE ALL INVITED!

Trail Hero wants to say thank you for all your support and help with this cool party at Pecan Valley Resort's Waterpark! 

TUESDAY SEPTEMBER 30TH

6PM-9PM

NAME ON GUESTLIST

Each staff, guide and volunteer gets free entry. 

$25 PE

Friends and family are invited too, they will each pay a discounted rate of $25 to enter!

VOLUNTEER BY EACH DAY

THURSDAY OCT 2

THURSDAY OCT 2

THURSDAY OCT 2

Morning Registration

Site Set Up

Vendor Show Set Up & Clean Up

Afternoon Box Office

Music Fest Security

Music Fest Volunteers

THURSDAY VOLUNTEERS

FRIDAY OCT 3

THURSDAY OCT 2

THURSDAY OCT 2

Morning Registration

Site Set Up

Vendor Show Set Up & Clean Up

Afternoon Box Office

Music Fest Security

Music Fest Volunteers

FRIDAY VOLUNTEERS

SATURDAY OCT 4

THURSDAY OCT 2

Friday Sept 26, Saturday Sept 27, Sunday Sept 28

Morning Registration

Site Set Up

Vendor Show Set Up & Clean UP

Afternoon Box Office

Music Fest Security

Music Fest Volunteers

SATURDAY VOLUNTEERS

Friday Sept 26, Saturday Sept 27, Sunday Sept 28

Friday Sept 26, Saturday Sept 27, Sunday Sept 28

Friday Sept 26, Saturday Sept 27, Sunday Sept 28

Pre Trail Hero Site Set Up

Banners on the Mountain

Banners at the Fairgrounds

FRI, SAT, SUN VOLUNTEERS

MONDAY SEPT 29

Friday Sept 26, Saturday Sept 27, Sunday Sept 28

TUESDAY SEPT 30

Trail Hero Charity Golf Tournament

Kick Off Party

Kick Off Registration

Site Set up

MONDAY VOLUNTEERS

TUESDAY SEPT 30

Friday Sept 26, Saturday Sept 27, Sunday Sept 28

TUESDAY SEPT 30

Morning Registration

Site Set Up

Vendor Show Set Up & Clean Up

TUESDAY VOLUNTEERS

WEDNESDAY OCT 1

WEDNESDAY OCT 1

WEDNESDAY OCT 1

Morning Registration

Site Set Up

Vendor Show Set Up & Clean Up

WEDNESDAY VOLUNTEERS

SUNDAY OCT 5

WEDNESDAY OCT 1

WEDNESDAY OCT 1

Site Clean Up 

Site Breakdown

Banners Off the Mountain

Banners Down at Fairgrounds

SUNDAY VOLUNTEERS
WASHINGTON COUNTY FAIRGROUNDS

VOLUNTEER MEETING SEPTEMBER 14TH 7:00-8:30 PM

Meet at the Legacy Park Washington County Fairgrouds

Sunday September 14th 

We will be there to introduce ourselves, help you sign up for tasking on this webpage, make sure you know where to go and what to bring with you. We will let you know where to pick up your free tickets and tshirts. Look forward to meeting ever

VOLUNTEER SHIRTS

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MAIN CONTACTS

Your support will play a crucial role in making this outdoor festival an unforgettable experience for all attendees. Thank you for volunteering for the Monster Energy Trail Hero Music Fest volunteer team. 


Download the App for more details: https://my.yapp.us/TRAILHERO

Volunteer Managers

Michelle Dickey 801-205-5539

Terri Stump 530-334-3315

TrailHeroVolunteers@gmail.com

  • Volunteer Check In
  • Box Office / Ticket Pick Up
  • Checking Wristbands/Tickets

Music Fest Site Manager  

Al Drachman 

altrailherofest@gmail.com

  • Site Set Up/Site Tear Down
  • Simple Site Clean Up
  • Signage Hanging & Installation
  • Installing Stringer Pendant

Security Manager 

Miles 

Sgtkilos@yahoo.com

  • Front Stage Security
  • Entry/Gate Security
  • Setting up Barricades
  • Parking Assistance


  • Step 1: In the case of an emergency please call 911 immediately. 
  • Step 2: Call your team lead 
    • Volunteer Manager: Michelle - 801-205-5539
    • Volunteer Coordinator: Terri Stump 530-334-3315
    • Site Manager: Al - 530-448-7641
    • Security: Miles - 435-619-4524


We will also have Trail Hero Medical Staff/First Responders on-site at the event that can be notified by your lead or Rich Klien. 


FIRST DAY CHECK-IN QUESTIONS

Please report to the volunteer check-in area at the Trail Hero Music Fest Will Call on the dates and times provided in your schedule. We recommend arriving a bit early to allow time to find parking, get registered and to familiarize yourself with the festival grounds.


  • Friday Before Event
  • Saturday Before Event
  • Sunday Before Event
  • Registration/Will Call Trailer at Fairgrounds - Brandi Klein / Jeff Miller
  • Monday Golf & Kick Off Party 
  • AM Site Set Up - Legacy Park Fairgrounds (8am)
  • AM Golf - Sand Hollow Golf Driving Range (8am)
  • PM Golf - Sand Hollow Grille (3pm)
  • PM Site Set Up - Legacy Park Fairgrounds (3pm)
  • PM Mech Trailer - Sand Hollow Resort Rock Bowl (2pm)
  • Tues Oct 1 - Sat Oct 5
  • Registration/Will Call Trailer at Fairgrounds - Brandi Klein / Jeff Miller
    • Thurs - Sat - STAFF Shirt Pick Up (Terri and Michelle)
  • Sun Oct 6 - Site Clean Up Fairgrounds 
  • Al Drachman / Rich Klein - Red Trail Hero Semi 


Our volunteers help with various tasks, including assisting with guest services, distributing promotional materials, providing information to attendees, and helping with setup and cleanup. 


Your specific role and schedule will be communicated during the orientation and in an email from our Volunteer Manager. Contact listed above under Main Contacts. 


FREE T-SHIRT & TICKET QUESTIONS

FREE TICKET FOR VOLUNTEERING


Volunteer Manager. Contact listed above under Main Contacts, will be texting/emailing you a promo-code for your FREE ticket after your volunteer tasks are completed.
 

FREE TICKET LEVEL:

  • Volunteer 1 Day: One FREE 1-Day GA Ticket $30 
  • Volunteer 3 Days: One FREE 3-Day GA Ticket to the Music Fest worth $50
  • Volunteer More than 3 days: One FREE 3-Day VIP Ticket to the Music Fest worth $150
  • Volunteer ALL 9 days: One FREE 3-Day Platinum Ticket to the Music Fest worth $175


We would like to offer your friends and family 50% off tickets so they can come see you in action or join you on your days/shifts off. Please share this coupon code ONLY with your friends and family. If the code is abused it will be shut down for all volunteers. “VOL50OFF”


Only volunteers that work on the Trail Hero Music Fest days receive a FREE Volunteer T-Shirt. If you were only able to volunteer the days before show day, please check back with us on Saturday evening to see if we have extra shirts for you!   

  • Thursday Oct 2nd - Sat Oct 4th - Will Call - Stephanie Cunningham 801-455-9650 - STAFF Shirt Pick Up

While supplies last. Volunteers that help out during the music festival hours receive a free t-shirt. Depending on the supplies, volunteers on other days will receive a shirt. 


SCHEDULE & ROLES QUESTIONS

Depending on which days and tasks you signed up for, here is a list of the events you’ll be helping with:


  • Saturday Sept 27 & Sunday Sept 28 - THMF Venue Set Up 
  • Monday Sept 29 - Charity Golf Tournament at the Resort & Kick Off Party at the Rock Bowl
  • Tuesday Sept 30 - THMF Venue Set Up / Will Call 
  • Wednesday Oct 1st - THMF Venue Set Up / Drive In Move on the Big Screens 
  • Thursday Oct 2nd - Saturday Oct 4th - THMF Venue Set Up / Will Call  / THMF Show 
  • Sunday Oct 5th - Venue Clean Up & Breakdown


You will receive an email from our Volunteer Manager the week of Sept 18th. 


Based on the form you submitted and the date/times you requested. We will organize a schedule based on the times and dates you signed up for and the tasks you requested to help with. 


Please let us know if you have any questions!

If you have any questions regarding the schedule you received on September 13th or after, please contact Brandi Klein & Stephanie Cunningham 801-455-9650


Our volunteers help with various tasks, including assisting with guest services, distributing promotional materials, providing information to attendees, and helping with setup and cleanup. 


Your specific role and schedule will be communicated during the orientation and in an email from our Volunteer Manager, Stephanie Cunningham 801-455-9650. 


Trail Hero has an APP! This will keep you informed of all the activities during the week of the event. This app has been deemed mandatory for participants to download by the state. There is now tracking or other crap, it is the same app that we have used for 5 years and just gives us the chance to notify all of our participants of any changes in the event by using push notifications. We ask that you download it to help us with this. To find the app Follow this link: https://my.yapp.us/TRAILHERO


WHAT TO BRING, BREAKS, ETC QUEsTIONS

Please dress comfortably and appropriately for an outdoor event. 


PLEASE BRING A FOLDING CHAIR WITH YOU!


We recommend wearing & bringing:

  • Closed-toed shoes 
  • Dressing in layers, as weather conditions can change throughout the day. 
  • Sunscreen
  • A hat
  • Reusable water bottle to stay hydrated. 
  • Bag coolers (soft coolers holding 12 drinks) are allowed inside the venue as well. 
  • Food and drinks.


Most volunteer shifts are around 4-8 hours long. You'll have the opportunity to take short breaks during your shift. We want you to enjoy the festival too, so after your shift, you're welcome to explore the festival grounds and catch some performances. Most of you have signed up for the hours that fit your schedule the best. Depending on the amount of shifts/days you’ve signed up for, you will receive a credential for the level of involvement. The more you volunteer the higher credential level you receive.


Make sure you use #TrailHeroMusicFest #TrailHeroMusicFest2024 #THMF2024 #THMF #TrailHero #TrailHero2024 #GreaterZion #SandHollow when you post to social media. Follow us on various media by- Facebook: @TrailHeroMusicFest , IG: @TrailHeroMusicFest, YouTube: Trail Hero


Trail Hero has an APP! This will keep you informed of all the activities during the week of the event. This app has been deemed mandatory for participants to download by the state. There is now tracking or other crap, it is the same app that we have used for 5 years and just gives us the chance to notify all of our participants of any changes in the event by using push notifications. We ask that you download it to help us with this. To find the app Follow this link: https://my.yapp.us/TRAILHERO


VOLUNTEER'S Frequently Asked Questions

Your support will play a crucial role in making this outdoor festival an unforgettable experience for all attendees. Thank you for volunteering for the Monster Energy Trail Hero Music Fest volunteer team. 

Please use the form at the top of this page. 


Will Call & Volunteer Manager - Stephanie Cunningham 801-455-9650

  • Will Call / Ticket Pick Up
  • Checking Wristbands/Tickets

Site Manager - Al Drachman 

altrailherofest@gmail.com

  • Site Set Up/Site Tear Down
  • Simple Site Clean Up
  • Signage Hanging & Installation
  • Installing Stringer Pendant

Security Manager - Miles 

Sgtkilos@yahoo.com

  • Front Stage Security
  • Entry/Gate Security
  • Setting up Barricades
  • Parking Assistance

Merch Manager - Kira 

435-680-8860

  • Merchandise Sales Assistant

Stage Manager - Darillyn 

darillyn@libertyentertainment.live

  • Production
  • Stage Manager
  • Lighting Assistance


Depending on which days and tasks you signed up for, here is a list of the events you’ll be helping with:


  • Saturday Sept 27 & Sunday Sept 28 - THMF Venue Set Up 
  • Monday Sept 29 - Charity Golf Tournament at the Resort & Kick Off Party at the Rock Bowl
  • Tuesday Sept 30 - THMF Venue Set Up / Will Call 
  • Wednesday Oct 1st - THMF Venue Set Up / Drive In Move on the Big Screens 
  • Thursday Oct 2nd - Saturday Oct 4th - THMF Venue Set Up / Will Call  / THMF Show 
  • Sunday Oct 5th - Venue Clean Up & Breakdown


You will receive an email from our Volunteer Manager the second week of September. 


Based on the form you submitted and the date/times you requested. We will organize a schedule based on the times and dates you signed up for and the tasks you requested to help with. 


Please let us know if you have any questions!

If you have any questions regarding the schedule you received on September 18th or after, please contact Stephanie Cunningham 801-455-9650


FREE TICKET FOR VOLUNTEERING

THIS WILL BE YOUR FREE PASS INTO THE PARK


The Volunteer Manager will be emailing you a promo-code for your FREE ticket with your approved Volunteer schedule by the second week of September.

This ticket will get you in the State Park gate for FREE. So please sign up for your ticket as soon as you receive the promocode in your schedule confirmation email. You will want to screenshot or print the QR-code for your ticket so you can use it as your FREE pass into the park on the days you’re volunteering. 
 

FREE TICKET LEVEL:

  • Volunteer 1 Day: One FREE 1-Day GA Ticket $50 
  • Volunteer 3 Days: One FREE 3-Day GA Ticket to the Music Fest worth $150
  • Volunteer More than 3 days: One FREE 3-Day VIP Ticket to the Music Fest worth $250 
  • Volunteer ALL 9 days: One FREE 3-Day Platinum Ticket to the Music Fest worth $350


We would like to offer your friends and family 50% off tickets so they can come see you in action or join you on your days/shifts off. Please share this coupon code ONLY with your friends and family. If the code is abused it will be shut down for all volunteers. “VOL50OFF”


Only volunteers that work on the Trail Hero Music Fest days receive a FREE Volunteer T-Shirt. If you were only able to volunteer the days before show day, please check back with us on Saturday evening to see if we have extra shirts for you!   

  • Thursday Oct 2nd - Sat Oct 4th - Will Call - Stephanie Cunningham 801-455-9650 - STAFF Shirt Pick Up


While supplies last. Volunteers that help out during the music festival hours receive a free t-shirt. Depending on the supplies, volunteers on other days will receive a shirt. 


Please dress comfortably and appropriately for an outdoor event. 


We recommend wearing closed-toed shoes and dressing in layers, as weather conditions can change throughout the day. Don't forget to bring sunscreen, a hat, and a reusable water bottle to stay hydrated. Bag coolers (soft coolers holding 12 drinks) are allowed inside the venue as well. Feel free to bring food and drinks.



Most volunteer shifts are around 4-8 hours long. You'll have the opportunity to take short breaks during your shift. We want you to enjoy the festival too, so after your shift, you're welcome to explore the festival grounds and catch some performances. Most of you have signed up for the hours that fit your schedule the best. Depending on the amount of shifts/days you’ve signed up for, you will receive a credential for the level of involvement. The more you volunteer the higher credential level you receive.


Our volunteers help with various tasks, including assisting with guest services, distributing promotional materials, providing information to attendees, and helping with setup and cleanup. 


Your specific role and schedule will be communicated during the orientation and in an email from our Volunteer Manager, Stephanie Cunningham 801-455-9650


  • Step 1: In the case of an emergency please call 911 immediately. 
  • Step 2: Call your team lead 
    • Volunteer: Stephanie Cunningham 801-455-9650
    • Production: Darillyn - 435-705-8786
    • Site Manager: Al - 530-448-7641
    • Security: Miles -  435-619-4524
    • Merch: Kira - 435-680-8860 


We will also have Trail Hero Medical Staff/First Responders on-site at the event that can be notified by your lead or Rich Klien. 


Trail Hero has an APP! This will keep you informed of all the activities during the week of the event. This app has been deemed mandatory for participants to download by the state. There is now tracking or other crap, it is the same app that we have used for 5 years and just gives us the chance to notify all of our participants of any changes in the event by using push notifications. We ask that you download it to help us with this. To find the app Follow this link: https://my.yapp.us/TRAILHERO


VOLUNTEER'S Frequently Asked Questions

Your support will play a crucial role in making this outdoor festival an unforgettable experience for all attendees. Thank you for volunteering for the Monster Energy Trail Hero Music Fest volunteer team. 

Please use the form at the top of this page. 


CLICK HERE FOR VOLUNTEER FORM


Will Call & Volunteer Manager - Stephanie Cunningham 801-455-9650

  • Will Call / Ticket Pick Up
  • Checking Wristbands/Tickets

Site Manager - Al Drachman 

altrailherofest@gmail.com

  • Site Set Up/Site Tear Down
  • Simple Site Clean Up
  • Signage Hanging & Installation
  • Installing Stringer Pendant

Security Manager - Miles 

Sgtkilos@yahoo.com

  • Front Stage Security
  • Entry/Gate Security
  • Setting up Barricades
  • Parking Assistance

Merch Manager - Kira 

435-680-8860

  • Merchandise Sales Assistant

Stage Manager - Darillyn 

darillyn@libertyentertainment.live

  • Production
  • Stage Manager
  • Lighting Assistance


Depending on which days and tasks you signed up for, here is a list of the events you’ll be helping with:


  • Saturday Sept 27 & Sunday Sept 28 - THMF Venue Set Up 
  • Monday Sept 29 - Charity Golf Tournament at the Resort & Kick Off Party at the Rock Bowl
  • Tuesday Sept 30 - THMF Venue Set Up / Will Call 
  • Wednesday Oct 1st - THMF Venue Set Up / Drive In Move on the Big Screens 
  • Thursday Oct 2nd - Saturday Oct 4th - THMF Venue Set Up / Will Call  / THMF Show 
  • Sunday Oct 5th - Venue Clean Up & Breakdown


You will receive an email from our Volunteer Manager  Stephanie Cunningham 801-455-9650 the second week of September. 


Based on the form you submitted and the date/times you requested. We will organize a schedule based on the times and dates you signed up for and the tasks you requested to help with. 


Please let us know if you have any questions!

If you have any questions regarding the schedule you received the second week of September or after, please contact Stephanie Cunningham 801-455-9650


FREE TICKET FOR VOLUNTEERING

THIS WILL BE YOUR FREE PASS INTO THE PARK


Tiffany will be emailing you a promo-code for your FREE ticket with your approved Volunteer schedule by the second week of September.  

This ticket will get you in the State Park gate for FREE. So please sign up for your ticket as soon as you receive the promocode in your schedule confirmation email. You will want to screenshot or print the QR-code for your ticket so you can use it as your FREE pass into the park on the days you’re volunteering. 
 

FREE TICKET LEVEL:

  • Volunteer 1 Day: One FREE 1-Day GA Ticket $50 
  • Volunteer 3 Days: One FREE 3-Day GA Ticket to the Music Fest worth $150
  • Volunteer More than 3 days: One FREE 3-Day VIP Ticket to the Music Fest worth $250 
  • Volunteer ALL 9 days: One FREE 3-Day Platinum Ticket to the Music Fest worth $350


We would like to offer your friends and family 50% off tickets so they can come see you in action or join you on your days/shifts off. Please share this coupon code ONLY with your friends and family. If the code is abused it will be shut down for all volunteers. “VOL50OFF”


Only volunteers that work on the Trail Hero Music Fest days receive a FREE Volunteer T-Shirt. If you were only able to volunteer the days before show day, please check back with us on Saturday evening to see if we have extra shirts for you!   

  • Thursday-Saturday - Will Call - Stephanie Cunningham 801-455-9650


While supplies last. Volunteers that help out during the music festival hours receive a free t-shirt. Depending on the supplies, volunteers on other days will receive a shirt. 


Please dress comfortably and appropriately for an outdoor event. 


We recommend wearing closed-toed shoes and dressing in layers, as weather conditions can change throughout the day. Don't forget to bring sunscreen, a hat, and a reusable water bottle to stay hydrated. Bag coolers (soft coolers holding 12 drinks) are allowed inside the venue as well. Feel free to bring food and drinks.



Most volunteer shifts are around 4 hours long. You'll have the opportunity to take short breaks during your shift. We want you to enjoy the festival too, so after your shift, you're welcome to explore the festival grounds and catch some performances. Most of you have signed up for the hours that fit your schedule the best. Depending on the amount of shifts/days you’ve signed up for, you will receive a credential for the level of involvement. The more you volunteer the higher credential level you receive.


Our volunteers help with various tasks, including assisting with guest services, distributing promotional materials, providing information to attendees, and helping with setup and cleanup. 


Your specific role and schedule will be communicated during the orientation and in an email from our Volunteer Manager, Stephanie Cunningham 801-455-965.


  • Step 1: In the case of an emergency please call 911 immediately. 
  • Step 2: Call your team lead 
    • Volunteer: Stephanie Cunningham 801-455-9650
    • Production: Darillyn - 435-705-8786
    • Site Manager: Al - 530-448-7641
    • Security: Miles -  435-619-4524
    • Merch: Kira - 435-680-8860 


We will also have Trail Hero Medical Staff/First Responders on-site at the event that can be notified by your lead or Rich Klien. 


Trail Hero has an APP! This will keep you informed of all the activities during the week of the event. This app has been deemed mandatory for participants to download by the state. There is now tracking or other crap, it is the same app that we have used for 5 years and just gives us the chance to notify all of our participants of any changes in the event by using push notifications. We ask that you download it to help us with this. To find the app Follow this link: https://my.yapp.us/TRAILHERO


VOLUNTEER'S Frequently Asked Questions

Your support will play a crucial role in making this outdoor festival an unforgettable experience for all attendees. Thank you for volunteering for the Monster Energy Trail Hero Music Fest volunteer team. 

Please use the form at the top of this page.

CLICK HERE FOR VOLUNTEER FORM


Will Call & Volunteer Manager - Stephanie Cunningham 801-455-9650

  • Will Call / Ticket Pick Up
  • Checking Wristbands/Tickets

Site Manager - Al Drachman altrailherofest@gmail.com

  • Site Set Up/Site Tear Down
  • Simple Site Clean Up
  • Signage Hanging & Installation
  • Installing Stringer Pendant

Security Manager - Miles Sgtkilos@yahoo.com

  • Front Stage Security
  • Entry/Gate Security
  • Setting up Barricades
  • Parking Assistance

Merch Manager - Kira 435-680-8860

  • Merchandise Sales Assistant

Stage Manager - Darillyn darillyn@libertyentertainment.live

  • Production
  • Stage Manager
  • Lighting Assistance


Depending on which days and tasks you signed up for, here is a list of the events you’ll be helping with:


  • Saturday Sept 27 & Sunday Sept 28 - THMF Venue Set Up 
  • Monday Sept 29 - Charity Golf Tournament at the Resort & Kick Off Party at the Rock Bowl
  • Tuesday Sept 30 - THMF Venue Set Up / Will Call 
  • Wednesday Oct 1st - THMF Venue Set Up / Drive In Move on the Big Screens 
  • Thursday Oct 2nd - Saturday Oct 4th - THMF Venue Set Up / Will Call  / THMF Show 
  • Sunday Oct 5th - Venue Clean Up & Breakdown


You will receive an email from our Volunteer Manager the second week of September. 


Based on the form you submitted and the date/times you requested. We will organize a schedule based on the times and dates you signed up for and the tasks you requested to help with. 


Please let us know if you have any questions!

You will receive an email from our Volunteer Manager the second week of September or after, please contact Stephanie Cunningham 801-455-9650


FREE TICKET FOR VOLUNTEERING

THIS WILL BE YOUR FREE PASS INTO THE PARK


Tiffany will be emailing you a promo-code for your FREE ticket with your approved Volunteer schedule by the second week of September.  

This ticket will get you in the State Park gate for FREE. So please sign up for your ticket as soon as you receive the promocode in your schedule confirmation email. You will want to screenshot or print the QR-code for your ticket so you can use it as your FREE pass into the park on the days you’re volunteering. 
 

FREE TICKET LEVEL:

  • Volunteer 1 Day: One FREE 1-Day GA Ticket $50 
  • Volunteer 3 Days: One FREE 3-Day GA Ticket to the Music Fest worth $150
  • Volunteer More than 3 days: One FREE 3-Day VIP Ticket to the Music Fest worth $250 
  • Volunteer ALL 9 days: One FREE 3-Day Platinum Ticket to the Music Fest worth $350


We would like to offer your friends and family 50% off tickets so they can come see you in action or join you on your days/shifts off. Please share this coupon code ONLY with your friends and family. If the code is abused it will be shut down for all volunteers. “VOL50OFF”


Only volunteers that work on the Trail Hero Music Fest days receive a FREE Volunteer T-Shirt. If you were only able to volunteer the days before show day, please check back with us on Saturday evening to see if we have extra shirts for you!   

  • Thursday - Saturday - Will Call - Stephanie Cunningham 801-455-9650 - STAFF Shirt Pick Up


While supplies last. Volunteers that help out during the music festival hours receive a free t-shirt. Depending on the supplies, volunteers on other days will receive a shirt. 


Please dress comfortably and appropriately for an outdoor event. 


We recommend wearing closed-toed shoes and dressing in layers, as weather conditions can change throughout the day. Don't forget to bring sunscreen, a hat, and a reusable water bottle to stay hydrated. Bag coolers (soft coolers holding 12 drinks) are allowed inside the venue as well. Feel free to bring food and drinks.



Most volunteer shifts are around 4 hours long. You'll have the opportunity to take short breaks during your shift. We want you to enjoy the festival too, so after your shift, you're welcome to explore the festival grounds and catch some performances. Most of you have signed up for the hours that fit your schedule the best. Depending on the amount of shifts/days you’ve signed up for, you will receive a credential for the level of involvement. The more you volunteer the higher credential level you receive.


Our volunteers help with various tasks, including assisting with guest services, distributing promotional materials, providing information to attendees, and helping with setup and cleanup. 


Your specific role and schedule will be communicated during the orientation and in an email from our Volunteer Manager, Stephanie Cunningham 801-455-9650


  • Step 1: In the case of an emergency please call 911 immediately. 
  • Step 2: Call your team lead 
    • Volunteer: Stephanie Cunningham 801-455-9650
    • Production: Darillyn - 435-705-8786
    • Site Manager: Al - 530-448-7641
    • Security: Miles -  435-619-4524
    • Merch: Kira - 435-680-8860 


We will also have Trail Hero Medical Staff/First Responders on-site at the event that can be notified by your lead or Rich Klien. 


Trail Hero has an APP! This will keep you informed of all the activities during the week of the event. This app has been deemed mandatory for participants to download by the state. There is now tracking or other crap, it is the same app that we have used for 5 years and just gives us the chance to notify all of our participants of any changes in the event by using push notifications. We ask that you download it to help us with this. To find the app Follow this link: https://my.yapp.us/TRAILHERO



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