TRAIL HERO X MAY 9-10 | TRAIL HERO SEPT 29-OCT | CAMP TRAIL HERO NEXT MAR 25-29

TRAIL HERO MUSIC FEST
TRAIL HERO MUSIC FEST
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    • HOME
    • STORE
    • ENTERTAINMENT
      • ENTERTAINMENT
      • THINGS TO DO
      • CAMPING
      • CHARITY GOLF
      • COUNTRY DANCE
      • FOOD VENDORS
      • FREE VENDOR SHOW
      • KICK OFF PARTY
      • MUSIC FEST
      • OFFROAD CAR SHOW
      • TRAIL HERO SCAVENGER HUNT
    • OFF-ROADING
      • CAMP TRAIL HERO
      • MOVIE ON THE ROCKS
      • OFFROADING
      • TEAM AMERICA
      • TRAIL HERO EXPEDITIONS
      • TRAIL HERO X
      • TRAILER PARKING
      • VENDOR SHOW
      • YAMAHA UTV TOWN
    • GET INVOLVED
      • EVENT SCHEDULE
      • VENDOR SPONSOR LIST
      • VENDORS
      • SPONSORS
      • CHARITY INVOLVMENT
      • VOLUNTEER
      • PRINT & WEB MEDIA
    • MORE
      • CONTACT US
      • THMF FAQs
      • NEWS
  • HOME
  • STORE
  • ENTERTAINMENT
    • ENTERTAINMENT
    • THINGS TO DO
    • CAMPING
    • CHARITY GOLF
    • COUNTRY DANCE
    • FOOD VENDORS
    • FREE VENDOR SHOW
    • KICK OFF PARTY
    • MUSIC FEST
    • OFFROAD CAR SHOW
    • TRAIL HERO SCAVENGER HUNT
  • OFF-ROADING
    • CAMP TRAIL HERO
    • MOVIE ON THE ROCKS
    • OFFROADING
    • TEAM AMERICA
    • TRAIL HERO EXPEDITIONS
    • TRAIL HERO X
    • TRAILER PARKING
    • VENDOR SHOW
    • YAMAHA UTV TOWN
  • GET INVOLVED
    • EVENT SCHEDULE
    • VENDOR SPONSOR LIST
    • VENDORS
    • SPONSORS
    • CHARITY INVOLVMENT
    • VOLUNTEER
    • PRINT & WEB MEDIA
  • MORE
    • CONTACT US
    • THMF FAQs
    • NEWS

VOLUNTEER APPLICATION

Please email Brandi@Trial-Hero.com if you have any questions. 

VOLUNTEER SIGN UP FORM

CHECK IN SIGN - VOLUNTEER SHIRTS

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THANK YOU FOR VOLUNTEERING!

ANSWERS TO ALL THE FOLLOWING TYPES OF QUESTIONS ARE BELOW:


  • MAIN CONTACTS & SITE MAPS
  • FIRST DAY CHECK-IN

MAIN CONTACTS & SITE MAPS

Your support will play a crucial role in making this outdoor festival an unforgettable experience for all attendees. Thank you for volunteering for the Monster Energy Trail Hero Music Fest volunteer team. 


Download the App for more details: https://my.yapp.us/TRAILHERO

Will Call & Volunteer Manager

Stephanie Cunningham 801-455-9650

TrailHeroVolunteers@gmail.com

  • Volunteer Check In
  • Will Call / Ticket Pick Up
  • Checking Wristbands/Tickets

Site Manager - Al Drachman 

altrailherofest@gmail.com

  • Site Set Up/Site Tear Down
  • Simple Site Clean Up
  • Signage Hanging & Installation
  • Installing Stringer Pendant

Security Manager - Miles 

Sgtkilos@yahoo.com

  • Front Stage Security
  • Entry/Gate Security
  • Setting up Barricades
  • Parking Assistance

Merch Manager - Kira 

435-680-8860

  • Merchandise Sales Assistant

Stage Manager - Darillyn 

darillyn@libertyentertainment.live

  • Production
  • Stage Manager
  • Lighting Assistance


  • Step 1: In the case of an emergency please call 911 immediately. 
  • Step 2: Call your team lead 
    • Volunteer: Stephanie - 801-455-9650
    • Production: Darillyn - 435-705-8786
    • Site Manager: Al - 530-448-7641
    • Security: Miles - 435-619-4524
    • Merch: Kira - 435-680-8860 


We will also have Trail Hero Medical Staff/First Responders on-site at the event that can be notified by your lead or Rich Klien. 


At the check-in area, the point of contact listed below, will give you your T-shirt, volunteer badge, Concert Credential, and a brief orientation. This orientation will cover essential information about your assigned tasks, point of contact information for your team leader, etc.


Volunteer Check-in Locations and Times

  • Sat Sept 27 - Sun Sept 28 - Box Office Semi Trailer at Sand Hollow OHV Parking Lot - Call Stephanie Cunningham  or report to Rich Klein
  • Mon Sept 29 - Stephanie Cunningham & Brandi Klein
  • 8am Golf Tournament Sand Hollow Resort 
  • 4pm Kick Off Party Sand Hollow Rock Bowl
  • Tues Spet 30 - Sat Oct 4 - Stephanie Cunningham
  • 7-10am Sand Hollow Resort Grille
  • 3-6pm Box Office Semi Trailer  
  • Sun Oct 5 - Al Drachman / Rich Klein 
  • 10am OHV Parking Lot 


FIRST DAY CHECK-IN QUESTIONS

Will Call & Volunteer Manager - Stephanie - 801-455-9650

  • Will Call / Ticket Pick Up
  • Checking Wristbands/Tickets

Site Manager - Al Drachman 

altrailherofest@gmail.com

  • Site Set Up/Site Tear Down
  • Simple Site Clean Up
  • Signage Hanging & Installation
  • Installing Stringer Pendant

Security Manager - Miles 

Sgtkilos@yahoo.com

  • Front Stage Security
  • Entry/Gate Security
  • Setting up Barricades
  • Parking Assistance

Merch Manager - Kira 

435-680-8860

  • Merchandise Sales Assistant

Stage Manager - Darillyn 

darillyn@libertyentertainment.live

  • Production
  • Stage Manager
  • Lighting Assistance


Please report to the volunteer check-in area at the Trail Hero Music Fest Will Call on the dates and times provided in your schedule. We recommend arriving a bit early to allow time to find parking, get registered and to familiarize yourself with the festival grounds.


  • Sat Sept 28 
  • Staff Trailer OHV Parking in Park - Brandi Klein
  • Sun Sept 29 
  • Staff Trailer OHV Parking in Park - Brandi Klein & Stephanie Cunningham
  • Mon Sept 30
  • AM Golf - Sand Hollow Grille Stephanie Cunningham
  • AM & PM  THMF - Staff Trailer behind Monster Stage - OHV Parking - Al Drachman
  • PM Mech Trailer - Sand Hollow Resort Rock Bowl - Stephanie Cunningham
  • Tues Oct 1 - Sat Oct 5
  • Will Call/Merch Trailer at Vendor Show in OHV Parking Lot - Stephanie Cunningham 
    • Thurs - Sat - STAFF Shirt Pick Up
  • Sun Oct 6 - Site Clean Up
  • Al Drachman / Rich Klein 


Will Call Booth/Volunteer Check-in at Sand Hollow 

OHV Parking Lot 

3351 Sand Hollow Rd, Hurricane, UT 84737


At the check-in area, the point of contact listed below, will give you your T-shirt, volunteer badge, Concert Credential, and a brief orientation. This orientation will cover essential information about your assigned tasks, point of contact information for your team leader, etc.

Will Call Booth/Volunteer Check-in at Sand Hollow - OHV Parking Lot 

  • See above question's schedule and contacts.


FREE TICKET FOR VOLUNTEERING WILL BE USED AS YOUR FREE PASS INTO THE PARK

Your FREE Music Fest ticket will get you in the State Park gate for FREE. Please redeem/sign up for your music fest ticket as soon as you receive the FREE promocode in your schedule confirmation email. 


You will want to screenshot or print the Music Fest Ticket's QR-code so you can use it as your FREE pass into the park on the days you’re volunteering. 


The festival is located at Sand Hollow State Park’s 3351 Sand Hollow Rd, Hurricane, UT 84737 at the OHV Parking Lot, which is inside the park, near the highway, off road access tunnel, and beach. Once you arrive, look for the blue signs to the volunteer check-in area, where our team will be ready to assist you.


Our volunteers help with various tasks, including assisting with guest services, distributing promotional materials, providing information to attendees, and helping with setup and cleanup. 


Your specific role and schedule will be communicated during the orientation and in an email from our Volunteer Manager, Stephanie Cunningham 801-455-9650. 


PARK ENTRY & PARKING QUESTIONS

FREE TICKET FOR VOLUNTEERING

THIS WILL BE YOUR FREE PASS INTO THE PARK


Tiffany will be emailing you a promo-code for your FREE ticket with your approved Volunteer schedule by Sept 18th.  

This ticket will get you in the State Park gate for FREE. So please sign up for your ticket as soon as you receive the promocode in your schedule confirmation email. You will want to screenshot or print the QR-code for your ticket so you can use it as your FREE pass into the park on the days you’re volunteering. 
 

FREE TICKET LEVEL:

  • Volunteer 1 Day: One FREE 1-Day GA Ticket $50 
  • Volunteer 3 Days: One FREE 3-Day GA Ticket to the Music Fest worth $150
  • Volunteer More than 3 days: One FREE 3-Day VIP Ticket to the Music Fest worth $250 
  • Volunteer ALL 9 days: One FREE 3-Day Platinum Ticket to the Music Fest worth $350


TBD - Contact TrailHeroVolunteers@gmail.com


FREE T-SHIRT & TICKET QUESTIONS

FREE TICKET FOR VOLUNTEERING

THIS WILL BE YOUR FREE PASS INTO THE PARK


Stephanie Cunningham will be emailing you a promo-code for your FREE ticket with your approved Volunteer schedule by Sept 18th.  

This ticket will get you in the State Park gate for FREE. So please sign up for your ticket as soon as you receive the promocode in your schedule confirmation email. You will want to screenshot or print the QR-code for your ticket so you can use it as your FREE pass into the park on the days you’re volunteering. 
 

FREE TICKET LEVEL:

  • Volunteer 1 Day: One FREE 1-Day GA Ticket $50 
  • Volunteer 3 Days: One FREE 3-Day GA Ticket to the Music Fest worth $150
  • Volunteer More than 3 days: One FREE 3-Day VIP Ticket to the Music Fest worth $250 
  • Volunteer ALL 9 days: One FREE 3-Day Platinum Ticket to the Music Fest worth $350


We would like to offer your friends and family 50% off tickets so they can come see you in action or join you on your days/shifts off. Please share this coupon code ONLY with your friends and family. If the code is abused it will be shut down for all volunteers. “VOL50OFF”


Only volunteers that work on the Trail Hero Music Fest days receive a FREE Volunteer T-Shirt. If you were only able to volunteer the days before show day, please check back with us on Saturday evening to see if we have extra shirts for you!   

  • Thursday Oct 2nd - Sat Oct 4th - Will Call - Stephanie Cunningham 801-455-9650 - STAFF Shirt Pick Up

While supplies last. Volunteers that help out during the music festival hours receive a free t-shirt. Depending on the supplies, volunteers on other days will receive a shirt. 


SCHEDULE & ROLES QUESTIONS

Depending on which days and tasks you signed up for, here is a list of the events you’ll be helping with:


  • Saturday Sept 27 & Sunday Sept 28 - THMF Venue Set Up 
  • Monday Sept 29 - Charity Golf Tournament at the Resort & Kick Off Party at the Rock Bowl
  • Tuesday Sept 30 - THMF Venue Set Up / Will Call 
  • Wednesday Oct 1st - THMF Venue Set Up / Drive In Move on the Big Screens 
  • Thursday Oct 2nd - Saturday Oct 4th - THMF Venue Set Up / Will Call  / THMF Show 
  • Sunday Oct 5th - Venue Clean Up & Breakdown


You will receive an email from our Volunteer Manager the week of Sept 18th. 


Based on the form you submitted and the date/times you requested. We will organize a schedule based on the times and dates you signed up for and the tasks you requested to help with. 


Please let us know if you have any questions!

If you have any questions regarding the schedule you received on September 13th or after, please contact Brandi Klein & Stephanie Cunningham 801-455-9650


Our volunteers help with various tasks, including assisting with guest services, distributing promotional materials, providing information to attendees, and helping with setup and cleanup. 


Your specific role and schedule will be communicated during the orientation and in an email from our Volunteer Manager, Stephanie Cunningham 801-455-9650. 


Trail Hero has an APP! This will keep you informed of all the activities during the week of the event. This app has been deemed mandatory for participants to download by the state. There is now tracking or other crap, it is the same app that we have used for 5 years and just gives us the chance to notify all of our participants of any changes in the event by using push notifications. We ask that you download it to help us with this. To find the app Follow this link: https://my.yapp.us/TRAILHERO


WHAT TO BRING, BREAKS, ETC QUEsTIONS

Please dress comfortably and appropriately for an outdoor event. 


PLEASE BRING A FOLDING CHAIR WITH YOU!


We recommend wearing & bringing:

  • Closed-toed shoes 
  • Dressing in layers, as weather conditions can change throughout the day. 
  • Sunscreen
  • A hat
  • Reusable water bottle to stay hydrated. 
  • Bag coolers (soft coolers holding 12 drinks) are allowed inside the venue as well. 
  • Food and drinks.


Most volunteer shifts are around 4-8 hours long. You'll have the opportunity to take short breaks during your shift. We want you to enjoy the festival too, so after your shift, you're welcome to explore the festival grounds and catch some performances. Most of you have signed up for the hours that fit your schedule the best. Depending on the amount of shifts/days you’ve signed up for, you will receive a credential for the level of involvement. The more you volunteer the higher credential level you receive.


Make sure you use #TrailHeroMusicFest #TrailHeroMusicFest2024 #THMF2024 #THMF #TrailHero #TrailHero2024 #GreaterZion #SandHollow when you post to social media. Follow us on various media by- Facebook: @TrailHeroMusicFest , IG: @TrailHeroMusicFest, YouTube: Trail Hero


Trail Hero has an APP! This will keep you informed of all the activities during the week of the event. This app has been deemed mandatory for participants to download by the state. There is now tracking or other crap, it is the same app that we have used for 5 years and just gives us the chance to notify all of our participants of any changes in the event by using push notifications. We ask that you download it to help us with this. To find the app Follow this link: https://my.yapp.us/TRAILHERO


VOLUNTEER'S Frequently Asked Questions

Your support will play a crucial role in making this outdoor festival an unforgettable experience for all attendees. Thank you for volunteering for the Monster Energy Trail Hero Music Fest volunteer team. 

Please use the form at the top of this page. 


Will Call & Volunteer Manager - Stephanie Cunningham 801-455-9650

  • Will Call / Ticket Pick Up
  • Checking Wristbands/Tickets

Site Manager - Al Drachman 

altrailherofest@gmail.com

  • Site Set Up/Site Tear Down
  • Simple Site Clean Up
  • Signage Hanging & Installation
  • Installing Stringer Pendant

Security Manager - Miles 

Sgtkilos@yahoo.com

  • Front Stage Security
  • Entry/Gate Security
  • Setting up Barricades
  • Parking Assistance

Merch Manager - Kira 

435-680-8860

  • Merchandise Sales Assistant

Stage Manager - Darillyn 

darillyn@libertyentertainment.live

  • Production
  • Stage Manager
  • Lighting Assistance


Depending on which days and tasks you signed up for, here is a list of the events you’ll be helping with:


  • Saturday Sept 27 & Sunday Sept 28 - THMF Venue Set Up 
  • Monday Sept 29 - Charity Golf Tournament at the Resort & Kick Off Party at the Rock Bowl
  • Tuesday Sept 30 - THMF Venue Set Up / Will Call 
  • Wednesday Oct 1st - THMF Venue Set Up / Drive In Move on the Big Screens 
  • Thursday Oct 2nd - Saturday Oct 4th - THMF Venue Set Up / Will Call  / THMF Show 
  • Sunday Oct 5th - Venue Clean Up & Breakdown


You will receive an email from our Volunteer Manager the second week of September. 


Based on the form you submitted and the date/times you requested. We will organize a schedule based on the times and dates you signed up for and the tasks you requested to help with. 


Please let us know if you have any questions!

If you have any questions regarding the schedule you received on September 18th or after, please contact Stephanie Cunningham 801-455-9650


FREE TICKET FOR VOLUNTEERING

THIS WILL BE YOUR FREE PASS INTO THE PARK


The Volunteer Manager will be emailing you a promo-code for your FREE ticket with your approved Volunteer schedule by the second week of September.

This ticket will get you in the State Park gate for FREE. So please sign up for your ticket as soon as you receive the promocode in your schedule confirmation email. You will want to screenshot or print the QR-code for your ticket so you can use it as your FREE pass into the park on the days you’re volunteering. 
 

FREE TICKET LEVEL:

  • Volunteer 1 Day: One FREE 1-Day GA Ticket $50 
  • Volunteer 3 Days: One FREE 3-Day GA Ticket to the Music Fest worth $150
  • Volunteer More than 3 days: One FREE 3-Day VIP Ticket to the Music Fest worth $250 
  • Volunteer ALL 9 days: One FREE 3-Day Platinum Ticket to the Music Fest worth $350


We would like to offer your friends and family 50% off tickets so they can come see you in action or join you on your days/shifts off. Please share this coupon code ONLY with your friends and family. If the code is abused it will be shut down for all volunteers. “VOL50OFF”


Only volunteers that work on the Trail Hero Music Fest days receive a FREE Volunteer T-Shirt. If you were only able to volunteer the days before show day, please check back with us on Saturday evening to see if we have extra shirts for you!   

  • Thursday Oct 2nd - Sat Oct 4th - Will Call - Stephanie Cunningham 801-455-9650 - STAFF Shirt Pick Up


While supplies last. Volunteers that help out during the music festival hours receive a free t-shirt. Depending on the supplies, volunteers on other days will receive a shirt. 


Please dress comfortably and appropriately for an outdoor event. 


We recommend wearing closed-toed shoes and dressing in layers, as weather conditions can change throughout the day. Don't forget to bring sunscreen, a hat, and a reusable water bottle to stay hydrated. Bag coolers (soft coolers holding 12 drinks) are allowed inside the venue as well. Feel free to bring food and drinks.



Most volunteer shifts are around 4-8 hours long. You'll have the opportunity to take short breaks during your shift. We want you to enjoy the festival too, so after your shift, you're welcome to explore the festival grounds and catch some performances. Most of you have signed up for the hours that fit your schedule the best. Depending on the amount of shifts/days you’ve signed up for, you will receive a credential for the level of involvement. The more you volunteer the higher credential level you receive.


Our volunteers help with various tasks, including assisting with guest services, distributing promotional materials, providing information to attendees, and helping with setup and cleanup. 


Your specific role and schedule will be communicated during the orientation and in an email from our Volunteer Manager, Stephanie Cunningham 801-455-9650


  • Step 1: In the case of an emergency please call 911 immediately. 
  • Step 2: Call your team lead 
    • Volunteer: Stephanie Cunningham 801-455-9650
    • Production: Darillyn - 435-705-8786
    • Site Manager: Al - 530-448-7641
    • Security: Miles -  435-619-4524
    • Merch: Kira - 435-680-8860 


We will also have Trail Hero Medical Staff/First Responders on-site at the event that can be notified by your lead or Rich Klien. 


Trail Hero has an APP! This will keep you informed of all the activities during the week of the event. This app has been deemed mandatory for participants to download by the state. There is now tracking or other crap, it is the same app that we have used for 5 years and just gives us the chance to notify all of our participants of any changes in the event by using push notifications. We ask that you download it to help us with this. To find the app Follow this link: https://my.yapp.us/TRAILHERO


VOLUNTEER'S Frequently Asked Questions

Your support will play a crucial role in making this outdoor festival an unforgettable experience for all attendees. Thank you for volunteering for the Monster Energy Trail Hero Music Fest volunteer team. 

Please use the form at the top of this page. 


CLICK HERE FOR VOLUNTEER FORM


Will Call & Volunteer Manager - Stephanie Cunningham 801-455-9650

  • Will Call / Ticket Pick Up
  • Checking Wristbands/Tickets

Site Manager - Al Drachman 

altrailherofest@gmail.com

  • Site Set Up/Site Tear Down
  • Simple Site Clean Up
  • Signage Hanging & Installation
  • Installing Stringer Pendant

Security Manager - Miles 

Sgtkilos@yahoo.com

  • Front Stage Security
  • Entry/Gate Security
  • Setting up Barricades
  • Parking Assistance

Merch Manager - Kira 

435-680-8860

  • Merchandise Sales Assistant

Stage Manager - Darillyn 

darillyn@libertyentertainment.live

  • Production
  • Stage Manager
  • Lighting Assistance


Depending on which days and tasks you signed up for, here is a list of the events you’ll be helping with:


  • Saturday Sept 27 & Sunday Sept 28 - THMF Venue Set Up 
  • Monday Sept 29 - Charity Golf Tournament at the Resort & Kick Off Party at the Rock Bowl
  • Tuesday Sept 30 - THMF Venue Set Up / Will Call 
  • Wednesday Oct 1st - THMF Venue Set Up / Drive In Move on the Big Screens 
  • Thursday Oct 2nd - Saturday Oct 4th - THMF Venue Set Up / Will Call  / THMF Show 
  • Sunday Oct 5th - Venue Clean Up & Breakdown


You will receive an email from our Volunteer Manager  Stephanie Cunningham 801-455-9650 the second week of September. 


Based on the form you submitted and the date/times you requested. We will organize a schedule based on the times and dates you signed up for and the tasks you requested to help with. 


Please let us know if you have any questions!

If you have any questions regarding the schedule you received the second week of September or after, please contact Stephanie Cunningham 801-455-9650


FREE TICKET FOR VOLUNTEERING

THIS WILL BE YOUR FREE PASS INTO THE PARK


Tiffany will be emailing you a promo-code for your FREE ticket with your approved Volunteer schedule by the second week of September.  

This ticket will get you in the State Park gate for FREE. So please sign up for your ticket as soon as you receive the promocode in your schedule confirmation email. You will want to screenshot or print the QR-code for your ticket so you can use it as your FREE pass into the park on the days you’re volunteering. 
 

FREE TICKET LEVEL:

  • Volunteer 1 Day: One FREE 1-Day GA Ticket $50 
  • Volunteer 3 Days: One FREE 3-Day GA Ticket to the Music Fest worth $150
  • Volunteer More than 3 days: One FREE 3-Day VIP Ticket to the Music Fest worth $250 
  • Volunteer ALL 9 days: One FREE 3-Day Platinum Ticket to the Music Fest worth $350


We would like to offer your friends and family 50% off tickets so they can come see you in action or join you on your days/shifts off. Please share this coupon code ONLY with your friends and family. If the code is abused it will be shut down for all volunteers. “VOL50OFF”


Only volunteers that work on the Trail Hero Music Fest days receive a FREE Volunteer T-Shirt. If you were only able to volunteer the days before show day, please check back with us on Saturday evening to see if we have extra shirts for you!   

  • Thursday-Saturday - Will Call - Stephanie Cunningham 801-455-9650


While supplies last. Volunteers that help out during the music festival hours receive a free t-shirt. Depending on the supplies, volunteers on other days will receive a shirt. 


Please dress comfortably and appropriately for an outdoor event. 


We recommend wearing closed-toed shoes and dressing in layers, as weather conditions can change throughout the day. Don't forget to bring sunscreen, a hat, and a reusable water bottle to stay hydrated. Bag coolers (soft coolers holding 12 drinks) are allowed inside the venue as well. Feel free to bring food and drinks.



Most volunteer shifts are around 4 hours long. You'll have the opportunity to take short breaks during your shift. We want you to enjoy the festival too, so after your shift, you're welcome to explore the festival grounds and catch some performances. Most of you have signed up for the hours that fit your schedule the best. Depending on the amount of shifts/days you’ve signed up for, you will receive a credential for the level of involvement. The more you volunteer the higher credential level you receive.


Our volunteers help with various tasks, including assisting with guest services, distributing promotional materials, providing information to attendees, and helping with setup and cleanup. 


Your specific role and schedule will be communicated during the orientation and in an email from our Volunteer Manager, Stephanie Cunningham 801-455-965.


  • Step 1: In the case of an emergency please call 911 immediately. 
  • Step 2: Call your team lead 
    • Volunteer: Stephanie Cunningham 801-455-9650
    • Production: Darillyn - 435-705-8786
    • Site Manager: Al - 530-448-7641
    • Security: Miles -  435-619-4524
    • Merch: Kira - 435-680-8860 


We will also have Trail Hero Medical Staff/First Responders on-site at the event that can be notified by your lead or Rich Klien. 


Trail Hero has an APP! This will keep you informed of all the activities during the week of the event. This app has been deemed mandatory for participants to download by the state. There is now tracking or other crap, it is the same app that we have used for 5 years and just gives us the chance to notify all of our participants of any changes in the event by using push notifications. We ask that you download it to help us with this. To find the app Follow this link: https://my.yapp.us/TRAILHERO


VOLUNTEER'S Frequently Asked Questions

Your support will play a crucial role in making this outdoor festival an unforgettable experience for all attendees. Thank you for volunteering for the Monster Energy Trail Hero Music Fest volunteer team. 

Please use the form at the top of this page.

CLICK HERE FOR VOLUNTEER FORM


Will Call & Volunteer Manager - Stephanie Cunningham 801-455-9650

  • Will Call / Ticket Pick Up
  • Checking Wristbands/Tickets

Site Manager - Al Drachman altrailherofest@gmail.com

  • Site Set Up/Site Tear Down
  • Simple Site Clean Up
  • Signage Hanging & Installation
  • Installing Stringer Pendant

Security Manager - Miles Sgtkilos@yahoo.com

  • Front Stage Security
  • Entry/Gate Security
  • Setting up Barricades
  • Parking Assistance

Merch Manager - Kira 435-680-8860

  • Merchandise Sales Assistant

Stage Manager - Darillyn darillyn@libertyentertainment.live

  • Production
  • Stage Manager
  • Lighting Assistance


Depending on which days and tasks you signed up for, here is a list of the events you’ll be helping with:


  • Saturday Sept 27 & Sunday Sept 28 - THMF Venue Set Up 
  • Monday Sept 29 - Charity Golf Tournament at the Resort & Kick Off Party at the Rock Bowl
  • Tuesday Sept 30 - THMF Venue Set Up / Will Call 
  • Wednesday Oct 1st - THMF Venue Set Up / Drive In Move on the Big Screens 
  • Thursday Oct 2nd - Saturday Oct 4th - THMF Venue Set Up / Will Call  / THMF Show 
  • Sunday Oct 5th - Venue Clean Up & Breakdown


You will receive an email from our Volunteer Manager the second week of September. 


Based on the form you submitted and the date/times you requested. We will organize a schedule based on the times and dates you signed up for and the tasks you requested to help with. 


Please let us know if you have any questions!

You will receive an email from our Volunteer Manager the second week of September or after, please contact Stephanie Cunningham 801-455-9650


FREE TICKET FOR VOLUNTEERING

THIS WILL BE YOUR FREE PASS INTO THE PARK


Tiffany will be emailing you a promo-code for your FREE ticket with your approved Volunteer schedule by the second week of September.  

This ticket will get you in the State Park gate for FREE. So please sign up for your ticket as soon as you receive the promocode in your schedule confirmation email. You will want to screenshot or print the QR-code for your ticket so you can use it as your FREE pass into the park on the days you’re volunteering. 
 

FREE TICKET LEVEL:

  • Volunteer 1 Day: One FREE 1-Day GA Ticket $50 
  • Volunteer 3 Days: One FREE 3-Day GA Ticket to the Music Fest worth $150
  • Volunteer More than 3 days: One FREE 3-Day VIP Ticket to the Music Fest worth $250 
  • Volunteer ALL 9 days: One FREE 3-Day Platinum Ticket to the Music Fest worth $350


We would like to offer your friends and family 50% off tickets so they can come see you in action or join you on your days/shifts off. Please share this coupon code ONLY with your friends and family. If the code is abused it will be shut down for all volunteers. “VOL50OFF”


Only volunteers that work on the Trail Hero Music Fest days receive a FREE Volunteer T-Shirt. If you were only able to volunteer the days before show day, please check back with us on Saturday evening to see if we have extra shirts for you!   

  • Thursday - Saturday - Will Call - Stephanie Cunningham 801-455-9650 - STAFF Shirt Pick Up


While supplies last. Volunteers that help out during the music festival hours receive a free t-shirt. Depending on the supplies, volunteers on other days will receive a shirt. 


Please dress comfortably and appropriately for an outdoor event. 


We recommend wearing closed-toed shoes and dressing in layers, as weather conditions can change throughout the day. Don't forget to bring sunscreen, a hat, and a reusable water bottle to stay hydrated. Bag coolers (soft coolers holding 12 drinks) are allowed inside the venue as well. Feel free to bring food and drinks.



Most volunteer shifts are around 4 hours long. You'll have the opportunity to take short breaks during your shift. We want you to enjoy the festival too, so after your shift, you're welcome to explore the festival grounds and catch some performances. Most of you have signed up for the hours that fit your schedule the best. Depending on the amount of shifts/days you’ve signed up for, you will receive a credential for the level of involvement. The more you volunteer the higher credential level you receive.


Our volunteers help with various tasks, including assisting with guest services, distributing promotional materials, providing information to attendees, and helping with setup and cleanup. 


Your specific role and schedule will be communicated during the orientation and in an email from our Volunteer Manager, Stephanie Cunningham 801-455-9650


  • Step 1: In the case of an emergency please call 911 immediately. 
  • Step 2: Call your team lead 
    • Volunteer: Stephanie Cunningham 801-455-9650
    • Production: Darillyn - 435-705-8786
    • Site Manager: Al - 530-448-7641
    • Security: Miles -  435-619-4524
    • Merch: Kira - 435-680-8860 


We will also have Trail Hero Medical Staff/First Responders on-site at the event that can be notified by your lead or Rich Klien. 


Trail Hero has an APP! This will keep you informed of all the activities during the week of the event. This app has been deemed mandatory for participants to download by the state. There is now tracking or other crap, it is the same app that we have used for 5 years and just gives us the chance to notify all of our participants of any changes in the event by using push notifications. We ask that you download it to help us with this. To find the app Follow this link: https://my.yapp.us/TRAILHERO



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